Due to the General Data Protection Regulations (GDPR) which took effect from 25 May 2018, we are required to inform you of what data we hold and how the data is handled/stored. This will ensure we are compliant with the new regulations.

What data do we hold?

For the purposes of our trading relationship with you we hold the following information:

• Name and Address
• Contact Telephone Numbers/Fax Numbers/Email addresses
• Signed Agreements
• Photos

When you contact us through the online contact form we collect any details that are entered by you via the form plus your IP address (Internet Protocol Address) and time of submission. We will use this to interact with you in response to your query.

Your data is stored on our computer system at our secure offices and on our secure website server. Our computer system is secure, username and password protected, in addition to internal firewalls.

All data held will be for internal use only and used only for the purposes of current customer/supplier activities with you. We will never give your data to 3rd parties unless we are legally obliged to do so or you request, we do so, i.e. Credit check companies. Any data passed onto these parties will be conducted within GDPR guidelines.

Data Protection

We will keep your data secure and only store it for as long as necessary for the purposes of our activities with you and will only hold the minimum amount of data required. By contacting us you agree to the above data protection guidelines.

Liability

We agree to take reasonable measures to protect your data in accordance with applicable laws and in accordance with our General Terms and Conditions

Data Breaches

In the event of a data breach, we shall ensure that our obligations under applicable data protection laws are complied with where necessary.

Your rights and your Personal Data

Unless we have an exemption under GDPR, you have the following rights with respect to your Personal Data: –

• The right to request a copy of the Personal Data which we hold about you, without any charge.
• The right to request that we correct any Personal Data found to be inaccurate or out of date.
• The right to request that your Personal Data is erased where it is no longer necessary for us to keep it.
• The right to withdraw your consent to the processing we carry out at any time.
• The right to request that we provide you with your Personal Data and, where possible, to send that data directly to another data controller.
• The right, where there is a dispute in relation to the accuracy or processing of your Personal Data, to ask us to restrict further processing.
• The right to object to the processing of Personal Data.
• The right to lodge a complaint with the Information Commissioners Office and to seek legal recourse.

Further processing

If we wish to use your Personal Data for a new purpose, not covered by this Notice, then we will provide you with a new notice explaining this new use. We will do this before we start processing for the new use. We will set out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Contact Details & Complaints

If you have a problem, complaint or, if there is something you don’t understand, please contact us using the following details: Email: contact@pridescaffolding.com / Tel: +44 020 8806 5060 / Address: 8 Grosvenor Way, London E5 9ND

You can also contact the Information Commissioners Office Tel: 0303 123 1113 Email: https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

Changes to this policy

Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our policy. This Policy Document was last updated on Monday 7 April 2025.